Reference

Privacy Policy – What We Collect and Why

When you open an account with us, we collect information to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and keep your account secure.

Account & payment dataDevice & location infoYour withdrawal requests
Explore the Lobby Read FAQ
dewaraja88 slot Privacy Policy – What We Collect and Why
REACH OUR TEAM

Contact Us About Your Privacy

Email Support Send privacy requests to [email protected].
Live Chat Open a ticket in your account settings.
Account Settings Update your personal information, view your data export or request account closure directly in…
DATA SECURITY INSIDE

How We Keep Your Information Safe

Encryption & Storage

All account and payment data is encrypted end-to-end. Servers are firewalled and monitored 24/7. We do not store full payment card numbers; only tokenised references linked to your DANA, OVO, GoPay or QRIS account.

Verification & Withdrawals

When you request a withdrawal, we verify your identity and payment method match our records. This prevents fraud and keeps your funds safe. Verification takes 2–5 minutes for most QRIS and GoPay transactions.

Cookie & Tracking Policy

We use session cookies to remember your login and game preferences. Analytics cookies help us see which lobby sections work best for Indonesia players. You can disable non-essential cookies in your browser anytime.

Data Retention Rules

Account records are kept for 7 years where local law permits to support dispute resolution and compliance. After that, data is anonymised. Closed-account data is retained 90 days, then purged.

Third-Party Access

We share data only with payment processors (DANA, OVO, GoPay, QRIS handlers), fraud-detection services and regulators where local law permits. We never sell your data to marketers or brokers.

Your Rights & Requests

You can request a copy of your data, correct inaccuracies, or ask for deletion. Email [email protected] or use Account Settings. We confirm all changes in writing within 5 business days.

Privacy Policy – Questions You Might Have

We collect your full name, email, phone number, date of birth and residential address to verify your identity and comply with local regulations where local law permits. We also record your IP address and device type when you log in, plus transaction data for all DANA, OVO, GoPay and QRIS deposits and withdrawals.

Personal account data is retained for 90 days after closure, then deleted. Financial records linked to your withdrawals and deposits are kept for 7 years where local law permits, to settle disputes and meet regulatory obligations. We anonymise this data so it cannot identify you personally.

Yes. We use session cookies to keep you logged in and remember your game preferences. We also use analytics cookies to understand how our lobby and live casino perform for players in Indonesia. You can turn off non-essential cookies in your browser settings or contact support to opt out of analytics tracking.

Only our support team and fraud-detection systems can access your account data. Payment processors (DANA, OVO, GoPay, QRIS providers) receive the minimum data needed to process your transaction. We never share your data with marketing firms or data brokers, and only disclose information to regulators where local law permits.

Email [email protected] with your account ID and request. You can also go to Account Settings, select Privacy & Settings, and choose Download Data or Request Deletion. We confirm all requests in writing and process data-access requests within 5 business days.

No. We store only a secure token linked to your payment account, not your card numbers or banking credentials. When you deposit via DANA, OVO, GoPay or QRIS, the payment handler processes the transaction directly. Your bank details never touch our servers.

We monitor our systems 24/7 and encrypt all sensitive data. If a breach occurs, we notify all affected account holders within 48 hours and report to relevant authorities where local law permits. We also offer temporary account-access support and recommend password resets.

Related Pages

dewaraja88 slot Indonesia About Us dewaraja88 slot Casino FAQ dewaraja88 slot Login